Shipping Policy
Shipping Information
Thank you for shopping with Pro Sound Supplies! We strive to get your order to you as quickly as possible. Below you'll find everything you need to know about our shipping policies.
Processing Time
All orders are processed within 3-5 business days. Orders are typically processed Monday through Friday, excluding weekends and holidays. Please note that during peak seasons or sales events, processing times may be slightly longer.
Shipping Rates
We offer the following shipping options:
Economy Free Shipping: [FREE SHIPPING] - Delivery time: [5-8] business days
Shipping rates are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.
Delivery Delays
While we work hard to ensure timely delivery, please note that delays may occur due to factors outside of our control, such as weather, carrier delays, or customs processing. We appreciate your understanding and will notify you if there are any significant delays with your order.
Address Accuracy
Please ensure your shipping address is correct before submitting your order. We are not responsible for lost or delayed packages due to incorrect address information.
Missing or Damaged Packages
If your order arrives damaged or if you believe your package is lost, please contact our customer support team. We will assist you in resolving the issue as quickly as possible.
Questions?
